FAQ

We have collected some of the most frequently asked questions below. If you happen to not find the answer to your specific question here. Feel free to get in touch with us at sales.support@bolon.com

General

Where can I buy Bolon flooring?

Bolon is represented globally by exclusive and trained partners. Get in touch with your local partner for more information about Bolon in your country.

From where do you deliver?

All floors are designed and manufactured in Sweden, we have a complete inhouse production.

Product

What sizes is it available in?

Rolls 200 cm – Tiles 50 x 50 cm – Planks 667 mm x 222 mm – Studio shapes

Is the flooring acoustic?

Yes it will improve the impact sound insulation and airborne sound absorption.

What is the fire rating of your flooring?

The fire rating is Bfl-S1.

What is the warranty?

Bolon flooring warranty on product is 10 years for use classification 32 and 15 years for use classification 33.

Is it suitable for high traffic-areas?

Bolon's flooring has use classifications 32 and 33, depending on which collection you choose. Use classification 32 is for general commercial use and 33 is for heavy commercial use.

Is it suitable for underfloor heating?

Bolons flooring is perfectly suitable in combination with underfloor heating. The thermal resistance is very low.

Is Bolon flooring anti-static?

Bolon flooring does not generate a static charge but it cannot be classified as an electrostatic dissipating floor. Bolon flooring has been tested and fulfill the requirements of the European Directive EN 1815.

Is the flooring water-proofed?

Bolon flooring is water resistant and does not allow water to penetrate.

What are the benefits of woven vinyl flooring compared to other materials?

Our woven vinyl floorings offer a combination of resource efficiency, no climate impact, and a long lifespan. On top of that, we have a unique woven design. This combination gives a compatible advantage towards other materials.

Installation & Maintenance 

How do I clean Bolon flooring?

Bolon flooring is very easy to clean and maintain. Important is to vacuum daily and to clean on a regular base with just water and no soap. Read more about cleaning here.

How do I install Bolon flooring?

Bolon floors should always be installed by qualified professionals according to the instructions. Installation instructions may vary slightly depending on the choice of design and floor size. Visit Installation for guides and videos.

Sustainability

How can Bolon achieve products with such a high degree of recycled materials?

Our products have a very high amount of recycled material because we have chosen to use circular and clean sources of chalk and PVC, two of our main components. This results in a product with an average of 68% recycled material. 

How does Bolon achieve climate-neutral products?

All Bolon products are climate-neutral due to the high amount of BIO-sourced and recycled material.

How does Bolon achieve climate-neutral production?

At Bolon, we use 100% renewable energy in our factory, which results in production with zero climate impact. 

Are Bolon floorings resource-efficient?

Bolon floorings are light and strong per square meter and include recycled material. They have a long lifespan and do not need any special treatment during their full lifespan to stay beautiful. Most cleaning can be done with only water. This makes Bolon a very resource-efficient choice. 

How many times can the Bolon material be recycled?

Our flooring and rugs are made with recycled material and can be recycled again. The PVC polymer in our products can be recycled seven times or more. The chalk can be recycled infinite times.

At Bolon, we have our very own recycling plant, where we can recycle our own products if no permanent adhesives have been used and the floors originate within the EU. 

What are Bolon's next steps when it comes to sustainability?

We are constantly looking for new ways to push recycling in the design industry. We are currently looking into developing a takeback of used floorings and rugs. We are also going to continue our journey to replace virgin materials with recycled or BIO-sourced materials.

What does being climate neutral mean? Can Bolon be climate neutral without buying carbon offsets?

Our production, as well as our products, are climate neutral, a result we achieve without buying carbon offsets. Our production is run on renewable energy, and we use BIO-sourced PVC and recycled material, which results in climate neutrality. 

Bolon products have an average of 68% recycled material, what does it consist of?

Bolon products consist of 68% recycled material. The material we use comes from waste when producing marble slabs and PVC products, as well as BIO-sourced PVC that is produced from waste in the pulp and paper industry. This sums up to 68% recycled material.

Where does the recycled PVC come from?

Bolon products consist of 68% recycled material. The recycled PVC that we use in our products comes from industrial waste from the production of threads, foils, pipes, and window frames.

Where does the BIO-sourced PVC come from?

The BIO-sourced PVC that we use comes from the same PVC industry where we previously bought virgin PVC. The difference is that BIO-sourced PVC is made of carbon from pulp and paper industry waste instead of carbon from the oil industry. The quality is 100% the same as for fossil PVC.

Do Bolon products have the same performance when using recycled and BIO-sourced material?

All our products contain a majority of recycled material, without compromising on design, colours, quality and long warranties. 

Does a Bolon floor contain any dangerous substances?

All of Bolon’s floors are free from hazardous plasticisers and stabilisers such as phthalates and heavy metals. Moreover, the floors have very low emissions throughout the useful life of the floor.

Are your floors ecolabelled?

Our vinyl raw material is eco-labelled and the flooring complies with strict requirements for the eco-labelling of buildings. Bolon is also classified as best health class by the Norwegian Asthma and Allergy Association. In addition, Bolon has many different certifications covering both health and the environment, as well as declarations that completely openly show the components and environmental impact.

How transparent are you with the content and impact of your products?

We are completely transparent and have third-party certifications for both environmental performance and content declarations.

Is Bolon certified according to ISO 14001?

Yes, we are certified according to ISO 14001.

Do Bolon products contain fossil PVC?

No, our products only contain recycled PVC and BIO-sourced PVC.

Back2Bolon

What happens with the returned flooring and rugs?

When a Bolon floor or rug is returned, we calculate its waste and climate savings. Then, it is processed in our recycling plant to become new products for the market. 

How much CO₂ is gained/saved?

We calculate the  CO₂ savings based on the weight of the floor that we receive. We use third parties’ numbers in the calculations.

Why recycling and not reuse?

If the flooring were to be reused, we would need resources to clean and quality-check it and store it while awaiting a new customer. Compared to other items, like furniture, flooring is more complex to reuse, as it must match the exact size and area required.   

Recycling of our products is the most efficient and climate-smart method. Our recycling plant runs on solar power from our own solar panels on the factory roof.

Can all Bolon products be returned?

All rugs and non-permanent installations using tape, tape glue, magnetic tape, or any other non-permanent installation methods can be returned. We recommend IO-Back installation methods.

How do I know if my floor or rug is eligible?

All non-acoustic floors that you buy will be eligible. It’s the installation method that sets the boundaries for what we can take back today.

Who pays for transport and deinstallation?

The customer covers the cost of deinstallation and transport.
Bolon partners provide logistical support where relevant.
Bolon takes care of recycling and production of new products.

With the take-back programme the customers do not need to take the waste handling costs which becomes more and more expensive.

What if the customer is outside the EU?

The programme is global, but only in OECD countries (Organisation for Economuc Co-operation and Development) due to EU regulation on waste import to any EU state.

Is there a minimum return volume?

No minimum – all amounts are accepted.

Who should I contact?

For more information about Back2Bolon, please contact your local distributor.

Health & Hygiene

Is Bolon flooring healthy and safe?

Bolon is Floorscore certified for low VOC emissions and contributes positively to indoor air quality. Bolon flooring is even recommended by the NAAF, the Norwegian Asthma & Allergic Association.

Contact and support

Haven’t found what you’re looking for? We’re happy to help. Please send an e-mail or give us a call.